News Flash

Home 2019

Posted on: March 12, 2020

The SCDOI's Response to COVID-19


The South Carolina Department of Insurance (SCDOI) is working closely with the health insurance industry to ensure South Carolinians have access to testing and related treatment when it comes to COVID-19, better known as the Coronavirus. The Department is actively engaged with assisting companies and monitoring their response to consumers. 

“I am pleased to announce that South Carolina’s health insurance companies are waiving the cost sharing for diagnostic testing to help identify our citizens that have been exposed to the Coronavirus,” said Director of the SCDOI, Ray Farmer. “The costs of testing should not be a barrier to testing for those with health insurance. Many companies have decided to also waive cost sharing for associated services, such as your health care provider visit for a Coronavirus test. This is a great example of companies putting their customer’s access to care ahead of everything else.”

Many health insurance companies are also working to ensure access to prescription drugs and encouraging people to take advantage of telehealth care. Telehealth care is healthcare provided through a digital platform, which can be life saving for those who are immunocompromised or at high-risk if exposed to illnesses, like COVID-19 or the flu.

The SCDOI has a dedicated page on our website that focuses on insurance industry developments in South Carolina pertaining to COVID-19. Consumers should reach out to their insurance company directly with questions about coverage. If consumers encounter issues, please give the SCDOI’s Office of Consumer Services a call at 803-737-6180 or email concerns to

For the latest health and safety developments on COVID-19, please visit the Centers for Disease Control.

Additional Info...
Facebook Twitter Email

Other News in Home 2019

Palm Tree Yellow

Corrective Action Order 2021-01

Posted on: February 5, 2021
black background with red lettering reading SCAM ALERT

Consumer Fraud Alert

Posted on: January 27, 2021

FAQs: Auto Insurance Blog

Posted on: January 15, 2021

SCWHUA Renewal of Expansion

Posted on: December 11, 2020
distracted drivers are 90% more likely to crash.

Just Drive Video

Posted on: October 23, 2020
Photo of ocean and houses

S.C. Private Flood Insurance Act Enacted

Posted on: September 30, 2020

Common Life Insurance Questions

Posted on: September 18, 2020

Be Aware of COVID-19 Scams

Posted on: August 7, 2020

Isaias Storm Recovery Information

Posted on: August 3, 2020

Bulletin Number 2020-05

Posted on: April 24, 2020

Bulletin Number 2020-04

Posted on: April 17, 2020

April Severe Weather Data Call Notice

Posted on: April 15, 2020