For consumers with questions and concerns regarding an insurance matter, the Consumer Services Division is extending their hours of telephone operation Monday -Thursday 8:30 a.m.-7:00 p.m. and will maintain regular business hours from 8:30-5:00 on Fridays. Please call the Consumer Services Division at the following numbers: 800-768-3467 or 803-737-6180. You can also e-mail analysts with your questions at consumers@doi.sc.gov.