SCDOI Media Release: Don't Let Yourself Be Victimized Twice - Be Aware of Fraud and Other Scams (10/19/15)
Insurance Claims Information
Flood Insurance:
Auto and Property Insurance:
- Report any non-flood insurance claims by contacting your agent or insurance company.
- Claims #s for Insurance Companies
- Search our Online Database for additional contact information for insurance companies, agents, and other individuals licensed by the SCDOI
- SCDOI FAQs: Weather Related Damage Information for Flood, Homeowners, and Automobile Insurance Coverages (10/6/15)
- SCDOI Media Release: Making the Claims Process Easier: What Consumers Should Know When Faced with a Loss (10/5/15)
- For additional help, contact the SCDOI Office of Consumer Services by email (consumers@doi.sc.gov) or call 1-800-768-3467 (M-Th 8am - 6pm, F 8am - 5pm)
FEMA Individual Assistance
1-800-621-FEMA (3362)
E: FEMA-ContactUs@fema.dhs.gov
Hours: Daily 7am - 11pm
www.disasterassistance.gov
Federal aid is available for residents of the following counties:
Bamberg, Berkeley, Calhoun, Charleston, Clarendon, Colleton, Darlington, Dorchester, Fairfield, Florence, Georgetown, Greenville, Greenwood, Horry, Kershaw, Lee, Lexington, Marion, Newberry, Orangeburg, Richland, Spartanburg, Sumter, and Williamsburg
Source: http://www.disasterassistance.gov/ (as of 10/29/15)
Enter your address at http://www.disasterassistance.gov/ to see if your area has been declared for individual assistance.
Federal disaster assistance for individuals and families can include money for temporary rental assistance and essential home repairs for primary residences not covered by insurance.
Applying for Individual Assistance:
1. To apply for assistance go to: www.disasterassistance.gov
2. Click “Apply Online”
3. The application will take 18-20 minutes.
4. You will need to know the following to apply:
(a) Social security number;
(b) What type of insurance you currently carry;
(c) Family gross total household income; and
(d) Good contact information.
5. Have pen and paper available to record information during the registration process.
6. For technical problems contact 1-800-745-0243
7. For help with your application, call 1-800-621-3362 or visit the nearest Disaster Recovery Center (see more information and links to local Centers below).
Check the Status of Your Application: Create a login to monitor your account with FEMA; you can monitor messages from them, upload documents, and update personal information.
FAQs: http://www.disasterassistance.gov/help/faqs
Application Checklist: http://www.disasterassistance.gov/get-assistance/application-checklist
FEMA Release: What to Expect After South Carolina Survivors Call FEMA (10/11/15)
FEMA Release: FEMA Ineligibility Letters May Not Be the Last Word (10/15/15)
Individual Assistance FAQs: Applying for Aid, After Applying, and After Receiving a Letter
SBA Disaster Loans
Low interest disaster loans from the US Small Business Administration are also available to help with business, homeowner, and renter uninsured losses.
To apply for an SBA Disaster Loan, go to:
https://disasterloan.sba.gov/ela/
Applications may also be obtained by calling 1-800-659-2955 or by visiting the nearest Disaster Recovery Center
Types of Disaster Loans
FAQs About Disaster Loans from the SBA (11/6/15)
FEMA Release: Completing SBA Loan Application May Mean More Assistance for Some (11/4/15)
SBA Release: Additional Counties Eligible for SBA Disaster Assistance in South Carolina (10/13/15)
SBA Release: SBA Offers Disaster Assistance to Residents of South Carolina Affected by Severe Storms and Flooding (10/6/15)
Disaster Recovery Centers
Representatives of the SC Emergency Management Division (SCEMD), FEMA, the US Small Business Administration (SBA), and other agencies are available locally to explain disaster assistance programs and provide help with applying for aid.
Other Helpful Information
For the Latest News & Additional Disaster Relief Resources:
SCDOI Bulletin Number 2015-06: Notice of Emergency Licensure of Motor Vehicle Physical Damage Appraisers (10/12/15)
SCDOI Bulletin Number 2015-05: Notice of Emergency Declaration for Catastrophic Rainfall and Other Associated Severe Weather Due to Tropical Moisture and Non-tropical Weather System (10/5/15)
SCDOI Media Release: Used Car Buyers: Beware of Flood-Damaged Vehicles (10/20/15)
SCDOI Media Release: Don't Let Yourself Be Victimized Twice - Be Aware of Fraud and Other Scams (10/19/15)
SCDOI Media Release: Insurance Catastrophe Claims Center Wednesday (10/7) & Thursday (10/8)
SCDOI Media Release: Insurance Catastrophe Claims Center Wednesday (10/14)
Flyer: Wednesday (10/14) Disaster Assistance Forum Hosted by US Senator Graham
**Emergency Regulation Issued Thursday, October 8, 2015**
Emergency Regulation 69-77 & Summary
Emergency Order No. 2015-EO-001
FAQs: Emergency Regulation 69-77
Questions? Email CATinfo@doi.sc.gov
**Catastrophe Claims Data Call**