About Consumer Services
The Office of Consumer Services provides assistance to consumers on a wide range of insurance claims and policy issues. The Consumer Services staff responds to consumer needs relating to auto, health, homeowners, and life insurance; provides consumers with market assistance by helping to identify hard-to-place insurance coverages within the insurance market; and assists consumers following a catastrophic event.
File a Complaint
Online Consumer Complaint Form
Phone: 803-737-6180
Toll-Free: 800-768-3467 (Accessible only in SC)
Email: consumers@doi.sc.gov